How can I connect a thermo printer to my box office?

Connect receipt printer to iPad

  • Connect printer to power
  • Turn on printer on the right side
  • At the back of the printer, hold in the red button until you see the green light blink once
  • Let go of the red button and make sure the green light is still blinking
  • Go to Settings on your iPad
  • Go to Bluetooth
  • Connect to printer

 

Enable receipt printer

  • Open Billetto Event Manager app on iPad
  • Click on 'Enter organiser key'
  • Write organiser key and terminal name
  • Click 'Login'
  • Choose event
  • Choose Settings
  • Enable printer for the till by sliding to green

 

Enable custom text on ticket (from receipt printer)

  • Open Billetto Event Manager app on iPad
  • Click on 'Enter organiser key'
  • Write organiser key and terminal name
  • Click 'Login'
  • Choose event
  • Choose Settings
  • Enter text in the Receipt header text box if needed on ticket

 

Please note that we currently only support the thermo printer TSP654IIBI Bluetooth.