If one (or more) of your guests has not received a ticket or has entered an incorrect email contact at the time of purchase, you can resend the ticket or forward it to a new email.
To do this:
- Click on My Events in the top section of the Billet homepage
- Choose the event that interests you then click Manage
- Click on Manage orders (in the section on the left) under the item Partecipanti
- Find the order in question and click on it
- You will have the possibility to choose among the items: Download PDF , Resend PDF and Submit PDF
You can Download PDF if you need a copy of the guest ticket.
Please postpone PDF if your guest has entered the correct email address but has not received the ticket.
Forward PDF if your guest has entered an incorrect email address.