As an organizer, you can now give your participants the opportunity to cancel their free tickets themselves without having to contact you first.
Manage cancellation of free tickets
- Click on My Events
- Click Manage at the desired event
- Click on Attendees
- Click on Manage all Tickets
- Go down to the bottom of the page to the box called Cancel free tickets
- Click the toggle if you want to enable/disable the option for the ticket buyers to cancel their free ticket independently and set how many hours prior to the event the tickets can be canceled.