[ENTERPRISE] How do I create a campaign with a code on my event with seating?

Seating v.1

• Go to event level campaigns
• Click Create campaign → type in name of campaign → click Create

• Campaigns condition: Generate unique code
• Enter code
• If code is limited to X amount of transactions, type in number of transactions. If nothing is entered, this will be unlimited.
• Save campaign condition

 

• Campaign effect: Unlock seat categories
• Choose seat category
• Save campaign effect

 

• Start campaign

 

Seating v.2

• Create csv. file (semi-colon separated) with code and seat number (must be exactly the same as in seating chart)

• Go to Community → Groups
• Add name on target group and upload csv. file
• Mark Ignore headers row and choose the correct headers as seen in screendump below

• Check you email for confirmation email
• Go to Calendar → Manage event
• Seating overview: Add Partner target group
• Check you email for confirmation email
• Campaigns condition: Target group
• Select Target group
• Select by: Access code
• Save campaign condition

 

Option 1

• Campaign effect: Unlock seat category for target group member
• Save campaign effect
• NB: NOT available on account level

 

Option 2

• Campaigns effect: Unlock seat for target group member
• Select if seat should be free (this will overwrite any price set on the ticket type)
• Select if unlocked seats should automatically be added to the basket
• Save campaign effect
• NB: NOT available on account level

If you want to give your target group a discount - and not free tickets, you follow these steps:

• Go to Community → Groups
• Add name on target group and upload csv. file
• Choose Ignore headers row and choose the correct headers as seen in screendump below

• Go to Manage event
• Seating overview: Add Partner target group
• Check you email for confirmation email
• Campaigns condition: Target group → Access code
• Campaign effect: Unlock seat for target group member
• Campaigns effect: Set percentage discount
• NB: NOT available on account level

 Note: The campaign feature is currently only available for Enterprise customers. Want to learn more? Get in touch with us.